Privacy policy

Last updated: June 17, 2025

KALAKAVACH operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). KALAKAVACH is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, transaction details, and other payment data.

  • Account information including username, password, security questions, preferences and settings.

  • Transaction information including purchases, returns, cancellations, wishlist and cart items.

  • Communications with us such as support inquiries.

  • Device and usage information including browser, network, IP, and interaction logs.

Personal Information Sources

We collect information from:

  • You directly (e.g., through forms, purchases, messages)

  • Automatically (e.g., via cookies and analytics)

  • Service providers (e.g., payment processors, marketing platforms)

  • Partners and third parties

How We Use Your Personal Information

We may use your personal information for the following:

  • To provide and personalize services, process orders, manage accounts, deliver products, support returns, and recommend items

  • Marketing and promotions, including email campaigns, SMS, and personalized ads

  • Security and fraud prevention

  • Customer service and communication

  • Legal obligations including law enforcement or court requests

How We Disclose Personal Information

We may share your information:

  • With Shopify, vendors, and service providers

  • With marketing partners for promotions and advertising

  • With third parties when you give consent or use third-party integrations

  • Within our corporate group

  • In case of a business transfer or legal requirement

Relationship with Shopify

Our services are hosted by Shopify. Shopify collects and processes personal data in relation to your use of the Services and may use this data to enhance services across its platform.

To learn more about Shopify’s privacy practices and to exercise your rights, visit:
Shopify Consumer Privacy Policy
Shopify Privacy Portal

Third Party Websites and Links

We are not responsible for the content or data handling of third-party sites linked from our Services. Review their privacy terms separately.

Children’s Data

We do not knowingly collect data from users under the legal age of majority. Parents/guardians may contact us at kalakavach@gmail.com to request deletion if needed.

Security and Retention of Your Information

We implement security measures but cannot guarantee complete protection. Retention depends on usage, legal needs, and business purposes.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your data

  • Delete your data

  • Correct inaccurate data

  • Port your data to another provider

  • Manage your communication preferences

You can exercise these rights via our Services or by contacting us at: kalakavach@gmail.com

We may verify your identity before responding and may decline requests as allowed by law.

Complaints

To raise a concern or complaint, or appeal a privacy decision, please contact us at kalakavach@gmail.com. You may also reach out to your local data protection authority, if applicable.

International Transfers

We may transfer your data outside your country, including to the US and Canada. For EU/UK transfers, we rely on standard contractual clauses or equivalent protections.

Changes to This Privacy Policy

We may update this policy periodically. The "Last updated" date will reflect the most recent version.

Contact

For questions or to exercise your rights, please contact:
📧 kalakavach@gmail.com